faq

Opening an account with Firstdubai-Investment is easy. All you need to do is fill out the simple online registration form, attach documents, submit the form to us, and we will do the rest for you in just a few minutes.

No we do not, there are no "hidden" extra fees when using Firstdubai-Investment
AI are compensated for their services in either the spread (Bid-Ask price difference) or commission per lots traded only.

Yes, you can.
We accept deposits and withdrawals via bank wire from any bank account registered under your name from any country except USA and Canada.
To withdraw to a specific bank account, please make sure the following information is provided:

• Amount
• Bank Account Holder's Name(your name)
• Bank Account Number
• IBAN (if available)
• SWIFT/BIC
• Bank address

Kindly note that in order to proceed with processing a Credit/Debit Card deposit, we will require a copy of the credit card used (front and signed back).
For your safety, please blank out the seventh to twelfth digits of your card number and also please blank out the last three digits on the back of your card (CVV number).
You will not be asked to send your credit card copy for each deposit, provided that you are using the same card. If the date on the provided credit card expires or there is use of another credit card a hard copy will be asked.
You can upload the card copies to your profile

We do not charge a fee for processing deposit or withdrawals, however you are liable for the charges made by the payment providers involved in the transfer.
We will always deposit into your trading account the net amount we receive from the payment providers.
To check the deposit/withdrawal fees, kindly contact the relevant payment provider whose services you are planning to use.

Yes, you can. Please note that your deposit will be converted to your Firstdubai-Investment account's currency, before the funds reflect on the balance of your account with us.

There are many possible reasons why a Credit/Debit Card transaction has not been successful, below are the most common reasons:

• Your transaction may have exceeded your daily transaction limit
• An invalid credit card number and/or expiration date may have been entered
• Your card may have fraud protection features that prevents us from processing your transaction
• You may have exceeded your credit limit
• Your card may have expired
• Your card may not be authorized to make online transactions
• If a debit card was used, your bank may have a daily cap on allowable or maximum amount charges on this particular debit card.
• In case of withdrawals you may not have made previous deposits from that card

Note that we are only offering you possible reasons for the decline. In order to confirm the reason of the decline, we advise that you contact your bank or card issuing bank regarding to verify the reason for the decline.

Firstdubai-Investment offers FX, indices, equities, cryptos, energy and commodities to trade.

If you have already opened a trading account, received your login details by email, submitted your identification documents for account validation, and made a deposit; the next step is to login to your Web Trader or download the trading platform or of your choice.

Firstdubai-Investment ensures the safety of client funds and consumer protection as per the applicable laws and regulations. Thus, the measures that Firstdubai-Investment undertakes include the following:

• Segregation of clients' funds

Clients' funds get transferred to the Company's segregated client bank account. These funds are off balance sheet and cannot be used to pay creditors in the unlikely event of Company insolvency.

• Bank accounts

We maintain client and operational bank accounts with banking institutions of great repute.

• Supervision by the regulator

We are obliged to meet strict financial requirements. We are thus required by law to maintain sufficient liquid capital to cover clients' deposits, possible fluctuations in the Company's currency positions, and any outstanding costs.

We offer variable spreads that can be as low as 0 pip. We have no re-quoting: our clients are given directly the market price that our system receives.

Leverage is the multiplication of your balance. This allows you to open bigger trading positions since the margin required will be lowered according to the leverage you have chosen. Even though with leverage you can make a bigger profit, there is also a risk of having a bigger loss because the positions you open will be of higher volume (lot size).

Example:
Account balance: 100 USD
Account leverage: 1:100
For your trading capital this means 100 * 100 USD = 10,000 USD to trade (instead of 100 USD).

Yes, we do. You can request a swap-free Islamic account by following the instructions